Shipping Policy

Shipping Policy – Pet Supplies Accessories

At Pet Supplies Accessories, we are committed to providing a reliable and seamless shopping experience for every customer. Please review the details of our shipping policy below:

1. Shipping Areas

We proudly ship orders across the United States, including Alaska, Hawaii, and U.S. territories.
We also offer international shipping to select countries.

2. Order Processing Time

  • Orders are processed within 3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Options & Delivery Times

We partner with trusted carriers such as USPS, FedEx, and UPS to ensure your order arrives safely and on time.

  • Standard Shipping: 8–14 business days

  • Expedited Shipping: 8–10 business days

(Delivery times may vary depending on your location and chosen shipping method.)

4. Shipping Rates

U.S. Market:

  • Standard Shipping: Flat fee of $4.99

  • Expedited Shipping: Flat fee of $15.95

International Market:

  • Standard Shipping: Flat fee of $9.95

5. Tracking Your Order

Once your order has shipped, you will receive an email notification with your tracking number and carrier details. You can use this information to track your shipment’s progress in real time.

6. Order Issues or Delays

If your order is delayed beyond the estimated delivery window, please contact us at support@petsuppliesaccessories.com.
Please note that Pet Supplies Accessories is not responsible for delays caused by weather, natural disasters, or carrier-related issues.

7. Missing, Damaged, or Incorrect Items

  • Missing or Incorrect Items: If you receive an incomplete or incorrect order, please contact us within 7 days of delivery.

  • Damaged Items: If your item arrives damaged, email us at contact@petsuplliesaccessories.comat with clear photos of the damaged item and packaging.

8. Returns Due to Shipping Issues

If a shipping issue occurs due to our error (for example, a wrong item shipped), we will cover the return shipping costs and offer a replacement or full refund.

9. Customer Support

For any shipping-related questions or concerns, please reach out to our customer support team:

📧 Email: contact@petsuplliesaccessories.com

We’re here to ensure your order arrives safely and on time!